PRIVACY POLICY

Respecting the right to protection of personal data, as well as the right to privacy is one of the fundamental missions of SC SFR HOME EQUIPMENT SRL.

Thus, we take all necessary steps to process your personal data in accordance with the principles set out in the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of individuals with regard to the processing of personal data and on free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) and Law no. 190 of 18 July 2018 on measures to implement Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data; and repealing Directive 95/46 / EC (General Data Protection Regulation). Personal data means any information concerning an identified or identifiable natural person ("data subject"); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifying element, such as a name, an identification number, location data, an online identifier, or one or more many specific elements, specific to his physical, physiological, genetic, mental, economic, cultural or social identity.

Cuprins

  1. Definitions used
  2. Principii de protecție a datelor
  3. What rights do you have regarding the use of personal data
  4. Ce date personale colectam
  5. Cum folosim datele dumneavoastră personale
  6. Cine altcineva are acces la datele personale
  7. How we can secure your data
  8. Information about cookies
  9. Contact information
  10. Definitions

Personal data– orice informație privind o persoană fizică identificată sau identificabilă.
Processing– orice operațiune sau set de operațiuni care se efectuează asupra datelor cu caracter personal sau seturi de date cu caracter personal.

The person concerned– persoane fizice ale căror date personale sunt prelucrate.
Child– o persoană fizică cu vârsta sub 18 ani.

  1. Principii de protecție a datelor

We undertake to follow the following principles of protection and processing of personal data:

  • Processing is legal, fair, transparent. Our processing activities have legal reasons. We always consider your rights before processing personal data. We will provide you with information on on-demand processing.
  • Processing is limited in scope. Our processing activities correspond to the purpose for which the personal data were collected.
  • Processing is done with minimal data. We collect and process only the minimum amount of personal data necessary for any purpose.
  • Processing is limited to a period of 5 years. We will not store personal data for longer than necessary.
  • We will do our best to ensure the accuracy of the data.
  • We will do our best to ensure the integrity and confidentiality of the data.
  1. Drepturile persoanelor vizate

The data subject has the following rights:

The right to information– which means you need to know if your personal data is being processed; what data is collected, where it is obtained from and why and by whom it is processed.

The right of access– which means that you have the right to access the data collected from / about you. This includes your right to request and obtain a copy of your personal data collected.

The right to update / rectify– which means you have the right to request the rectification or deletion of your personal data, which are inaccurate or incomplete.

The right to delete– which means that in certain circumstances you may request that your personal data be deleted from our records.

The right to restrict processing– that is, if certain conditions apply, you have the right to restrict the processing of your personal data.

The right to oppose prosecution– ie in certain cases you have the right to object to the processing of your personal data.

The right to oppose automatic processing– which means that you have the right to object to automatic processing, including profiling; and not be the subject of a decision based solely on automatic processing. This right can be exercised whenever there is a profiling result that produces legal effects that affect you or significantly affect you.

The right to data portability– you have the right to obtain your personal data in an appropriate format or, if possible, to transfer it directly from one processor to another.

The right to file a complaint– If we deny your request based on Access Rights, we will give you a reason why. If you are not satisfied with the way your request has been handled, please contact us.

The right to assistance from the supervisory authority– which means that you have the right to the assistance of a supervisory authority and the right to other remedies, such as claiming compensation.

The right to withdraw consent– you have the right to withdraw any agreement given to the processing of your personal data.

  1. Ce date personale colectam

Informații pe care ni le-ați furnizat

This can be your email address, name, home address, etc. – mainly the information needed to deliver a service or to improve the customer experience with us. We save the information you provide to us so that we can contact you or perform other activities on the site. This information includes, for example, your name and email address.

Informații colectate automat despre dvs.

This includes information that is automatically stored by cookies and other session tools. For example, information about your IP address, access history, etc. This information is used to improve the customer experience. When you use our services or search the content of our site, your activities may be recorded.

Public information
We may collect public information about you.

  1. Cum folosim datele dumneavoastră personale

Noi folosim datele dvs. personale pentru a:

  • fulfilling an obligation under the law or the contract;
  • improve the customer experience;
  • in the company's internal reports and statistics.

Noi folosim datele dvs. personale pe motive legitime și cu consimțământul dumneavoastră.
Pe baza încheierii unui contract sau a îndeplinirii obligațiilor contractuale, vom procesa datele dvs. personale în următoarele scopuri:

  • to identify you;
  • to provide you with a service or to send / offer you a product;
  • in order to communicate with you either for sales or billing purposes;
  • in the company's internal reports and statistics.

Pe baza unui interes legitim, ne procesăm datele personale pentru următoarele scopuri:

  • managing and analyzing our customer base (buying / visiting behavior and history) to improve the quality, variety and availability of products / services offered / provided;
  • As long as you have not informed us, we consider that by offering you products / services that are similar or identical to your behavior in the purchase / browsing history, it is our legitimate interest.

Cu acordul dvs. vom procesa datele dvs. personale în următoarele scopuri:

  • to send you newsletters and / or offers in various marketing campaigns;
  • for other purposes for which we have requested your consent;

We process your personal data in order to fulfill the obligations arising from the law and / or to use your personal data for the options provided by law. We reserve the right to anonymize the personal data collected and to use such data. We will only use data outside the scope of this Policy when it is anonymous. We save your billing information and other information collected about you for as long as is necessary for accounting purposes or other obligations arising out of legal terms, but not more than5 years.

We may process personal data for other purposes not mentioned here, but are compatible with the original purpose for which the data was collected. To do this, we will make sure that:

  • the link between the purposes, the context and the nature of the personal data is appropriate for further processing;
  • Further processing will not affect your interests;

We will inform you of any further processing and purposes.

  1. Cine altcineva are acces la datele personale

We do not use your personal data in relation to third parties, partners or other people outside the club.

We will only disclose your personal data to third parties or public institutions when we are legally obliged to do so. We may disclose your personal data to third parties if you have given your consent or if there are other legal reasons for doing so.

  1. Cum putem securiza datele dumneavoastră

We do our best to keep your personal data safe. We use secure protocols for communication and data transfer (such as HTTPS). We monitor our systems for possible vulnerabilities and attacks.

Chiar dacă încercăm tot ce ne stă în putință, nu putem garanta securitatea informațiilor. Cu toate acestea, ne angajăm să notificam autoritățile competente privind încălcările protecției datelor. De asemenea, vă vom anunța dacă există o amenințare la adresa drepturilor sau intereselor dvs. Vom face tot ce putem în mod rezonabil pentru a preveni încălcarea securității și pentru a asista autoritățile în cazul în care vor apărea încălcări.
Dacă aveți un cont la noi, rețineți că trebuie să păstrați secretul dvs. de utilizator și parola.

  1. Politica față de minori

We collect information about minors with the consent of the legal guardian only to fulfill the obligations arising under our services.

  1. Cookie-urile și alte tehnologii pe care le folosim

We use cookies and / or similar technologies to analyze customer behavior, to administer the site, to track user behavior on the site and to collect information about users. This is done to personalize and enhance your experience with us. A cookie is a text file stored on your computer. Cookies store information that is used to help sites function better. Only we can access the cookies created by our site. You can control browser-level cookies. Choosing to disable cookies may prevent the use of certain features.

  1. Utilizăm cookie-urile în următoarele scopuri:
  • Required cookies– these cookies are necessary in order to use some important functions on our site, such as login. These cookies do not collect personal information.
  • Functionality cookies– these cookies offer functionality that makes the use of our service more convenient and makes possible more personalized features. For example, they might remember their name and email address in their contact forms, so you don't have to re-enter this information next time.
  • Analysis cookies– these cookies are used to track the use and performance of our website and services.

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If you have any questions or concerns regarding the processing of your personal data or if you wish to exercise any of the rights mentioned above, you are welcome to contact us by sending a request.

  • by e-mail to: gdpr@singer-shop.eu/en

Also, to the extent that you are not satisfied with the way in which your request was resolved, you can submit a complaint to the National Authority for the Supervision of Personal Data Processing. The contact details of the authority are: Bucharest, Bdul G-ral. Gheorghe Magheru 28-30, Sector 1, postal code 010336, telephones: +40.318.059.211; +40.318.059.212: e-mail:anspdcp@dataprotection.ro

Contact information Responsible for the Protection of Personal Data

SC SFR HOME EQUIPMENT SRL

Email: gdpr@singer-shop.eu

Contact information Supervisory Authority

Website: http://www.dataprotection.ro/
Email: anspdcp@dataprotection.ro

Phone: +40.318.059.211; +40,318,059,212

  1. Modificări în politica de confidențialitate

We reserve the right to change this privacy policy.